Legal

PrivacyPolicy

How UrbanGrid Services collects, uses and protects the information you share with us.

Last updated · June 2026

1. Who we are

URBANGRID SERVICES PTY LTD ("UrbanGrid", "we", "us") operates this website and provides tiling services in and around Brisbane, Queensland. This policy explains how we handle the personal information you share with us.

2. Information we collect

When you submit an enquiry or request a quote, we collect the details you give us — typically your name, email address, phone number, the service you're interested in and any project notes you include in your message.

We may also collect basic technical information such as your browser type and general location, gathered automatically when you visit the site, to help us keep it running smoothly.

3. How we use your information

We use your details to respond to your enquiry, prepare quotes, schedule site visits, carry out the work you engage us for and keep in touch about your project.

We do not sell your personal information, and we don't send marketing emails you didn't ask for.

4. How we store and protect it

Enquiries submitted through our website are transmitted securely and stored so our team can follow up with you. We take reasonable steps to protect your information from misuse, loss or unauthorised access.

5. Sharing your information

We only share your details where it's necessary to deliver your project — for example, coordinating with a plumber or supplier — or where we're required to by law. Any such parties are expected to handle your information responsibly.

6. Your choices

You can ask us to access, correct or delete the personal information we hold about you at any time. Just email us at MANINDERMONEY10@GMAIL.COM and we'll take care of it.

7. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date above.

8. Contact us

If you have any questions about how we handle your information, contact us at MANINDERMONEY10@GMAIL.COM or +61 451 619 063. Our registered address is 65 Steelwood St, Heathwood QLD 4110.